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World's worst unsubscribe message?
I just unsubbed from the PGATour Shop mailing list with a click on an unsubscribe link (very good). But the page I reached consisted of:
1. A "Unity Mail" logo
2. Below this the word's "Member Control Panel"
3. The message "We are sorry that you are unjoining Other."
4. That's it.
Problem: Who the heck are Unity Mail? What am I a member of? What's to control? What is "Other"? And what is unjoining? What a missed opportunity to leave me feeling good about the PGA Tour shop.
I just unsubbed from the PGATour Shop mailing list with a click on an unsubscribe link (very good). But the page I reached consisted of:
1. A "Unity Mail" logo
2. Below this the word's "Member Control Panel"
3. The message "We are sorry that you are unjoining Other."
4. That's it.
Problem: Who the heck are Unity Mail? What am I a member of? What's to control? What is "Other"? And what is unjoining? What a missed opportunity to leave me feeling good about the PGA Tour shop.
Permalink | July 03, 2003 |
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