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Pennies From Heaven
I have enormous regard for Michael Katz and his work consulting to SMBs on e-newsletters (no, I wasn't paid for that). His own newsletter articles always make one (sometimes simple, but always valuable) point. And this one is no exception - he uses a bird poop analogy (oh yes) to offer very sound advice on how to react to negative reader feedback.
I have enormous regard for Michael Katz and his work consulting to SMBs on e-newsletters (no, I wasn't paid for that). His own newsletter articles always make one (sometimes simple, but always valuable) point. And this one is no exception - he uses a bird poop analogy (oh yes) to offer very sound advice on how to react to negative reader feedback.
Permalink | June 10, 2005 |
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