Latest posts | Feed | By Mark Brownlow on August 30, 2005

(List mgmt) E-Mail Polices: Solution or Problem?
Jeanne Jennings puts her finger on the heart of the email marketing debate. If you believe (like me) that opt-in, ethical email marketing is the way to build success and brands, then that policy needs consistent application.

Jeanne points out situations where marketers and companies apply their opt-in rule selectively, which often leads to trouble, expense, bad PR and disgruntled customers.

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