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(Misc) Research shows top five email gripes
UK consumer survey with insights into what people don't like in emails. Perhaps some implications for customer service and transactional emails in particular?
Seems it's probably not a good idea to end your order confirmation mails with a few kisses in a pink font.
UK consumer survey with insights into what people don't like in emails. Perhaps some implications for customer service and transactional emails in particular?
Seems it's probably not a good idea to end your order confirmation mails with a few kisses in a pink font.
Permalink | August 01, 2005 |
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