Latest posts | Feed | By Mark Brownlow on September 30, 2005
HP managed to get between 3 to 10 times their previous response rates by improving targeting through segmentation and by simplifying messages and processes.
Anyone involved in B2B marketing using email is going to find some food for thought in this case study.
We don't all have HP's resources (they were able to do usability lab testing on their newsletters) but we can still borrow from their experience.
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