Dutch cities not so hot with email
Latest posts | Feed | By Mark Brownlow
We regularly hear about how companies are letting standards slip in terms of responding adequately and quickly to email inquiries from customers and prospects.
According to the study reported here, Dutch local government isn't any better.
Over a third of municipalities never replied to an email inquiry, while only 35% answered it within one working day.
Keep hold of your phone: you will still need it.
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