After they unsubscribe, start investigating why

Latest posts | Feed | By Mark Brownlow on August 24, 2006

Most of us don't have the time or need to spend all day on email marketing. But if your email operations are big business, then proper analysis is critical.

And those analytical skills need applying to unsubscribes as much as to campaign reports and sign-up data.

In this article, Andy Goldman suggests how you might identify needed changes to tactics and strategy through an evaluation of where and when people are leaving your lists.

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