About That Average Open Rate
Latest posts | Feed | By Mark Brownlow
Despite the tone of the piece, Loren isn't against open rates as a metric per se. Instead, he's concerned that the way we typically look at campaign reports is too superficial. By focusing on a few traditional numbers, we miss the important stuff.
He outlines some examples of how we'd be better served by taking a closer look at those metrics we already use and introducing a few others we perhaps never thought about before.
Should make you rethink your approach to evaluating your email marketing results.
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