Email killed the art of conversation
Latest posts | Feed | By Mark Brownlow on January 10, 2007
The rapid degeneration of the conversation into abuse and expletives is symptomatic of how email has changed how we behave and talk to one another.
The physical distance between sender and recipient, the medium's convenience, and the anonymity that comes with free email addresses lures us all into conversational sloppiness.
And not just in personal emails. As we write marketing emails, it's important to remember just who is sitting at the other end. Not a number or a spreadsheet cell, but a human being.
Tags: email marketing
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