It doesn't have to be clever to work
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1. She admits herself, she knows just enough to have an ESP take care of the list management and she fills out a template, uploads a photo and hits send once a month
2. 18% of the recipients redeem the coupons. That amounts to about 10 extra customers a day in the restaurant. And compares with her direct mail response rate of 0.5%.
You can't argue with that.
More B2C case studies | Tags: email marketing, restaurant marketing, online coupons, small business marketing
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