Provide value, not discounts?
Latest posts | Feed | By Mark Brownlow on January 31, 2007
In other words, he suggests that we might have got too focused on driving direct response and need to think a little more about the long-term benefits of offering real value to the recipient.
It's always good to read this kind of article now and then as we get too engrossed with the report of the last email send. For similar sentiments, check the links and people listed in the Creed for Email Marketing.
More on email marketing strategy | Tags: email marketing, customer retention, branding
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