Send the email again if you messed up, but...

Latest posts | Feed | By Mark Brownlow

eROI's Dylan has a concise post with an important reminder: that you should make it clear to readers why they're getting a second copy of an email, if you're doing a resend to correct a mess-up with the first. And he has a real-world example to illustrate his points.

Guerrilla marketers might argue there's room in a promotional plan for the odd deliberate mistake or two, as long as this doesn't effect the basic message and the email's functionality. Then you have an excuse to send a second email to the list containing the correction and some more promotional copy fine-tuned to account for what you learnt from the results of the first email.

And if you think I'm being cynical, I'm pretty sure it's been done.

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Permalink | January 08, 2007 | 0 comment(s)
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