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Flavors of the moment appear to be...
...making better use of transactional emails and administrative list messages.
...smarter segmentation, meaning more innovation in terms of how you split up your list into smaller target groups.
There's also talk around staffing and other organisational issues, localisation, use of images and the importance of frequency considerations.
More on transactional emails and segmentation | Tags: MarketingSherpa email summit, email marketing
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