Why you should check your admin messages

Latest posts | Feed | | By Mark Brownlow

Yesterday I subscribed to a newsletter at a well-known media site using a new email address. After submitting my information, this is the message displayed:

subscribe message

Fine.

I also unsubscribed from all emails from that site using my old email address. After submitting my unsubscribe request, this is the message displayed:

subscribe message

Spot the problem? This kind of "minor" error can plant enough uncertainty in the mind of the would-be unsubscriber for them to hit the "report spam" button just to be sure.

Checked your admin messages recently? (I haven't: time I should.)

N.B. Dylan Boyd has a quick overview of what to audit in your subscribe process here.

[This post brought to you by Campaigner Email Marketing]
Permalink | July 08, 2008 | 0 comment(s) - add yours!
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